38 persons booked in Odisha for making fake calls to Health Helpline

Bhubaneswar: As many as 38 persons were booked today in Odisha for allegedly making hoax/indecent calls to State Health Helpline 104. Ziqitza Health Care Limited filed a complaint at Saheed Nagar Police Station in Bhubaneswar in this regard.

In its complaint, Ziqitza Health Care, which operates the Dial 104 Health Helpline Service in Odisha on behalf of the State government, said the hoax callers frequently called the toll free health helpline and talked dirty with the call centre staff.

The complainant provided a list of 38 callers who made the fake/abusive calls to the health helpline from April 1 to 21, 2020.

The 104 Health Helpline has been also working as the COVID-19 helpline to handle health queries, corona related enquiries and also travel registration.

The complainant further said the toll free call lines get engaged for long duration as a result of which persons with genuine need to avail the Health Helpline service in emergency conditions could not get in touch with the call centre.

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