Collectors asked to ensure revenue services to public at doorsteps

Bhubaneswar: In view of the prevailing COVID-19 pandemic, Odisha Government has decided to deliver public services  pertaining to Revenue and Disaster Management Department at their doorsteps through Rajaswa Ratha.

Revenue and Disaster Management Department Principal Secretary Bishnupada Sethi  has written a letter to Collectors of 29 districts to emulate Ganjam’s model to provide revenue services to the public through Rajaswa Ratha during COVID-19 pandemic.

The senior official reiterated that under the 5T initiative, the Revenue and Disaster Management Department has undertaken many citizen-centric initiatives to deliver public services to citizens in a time-bound, transparent and hassle-free manner. Though the mutation and certificate services delivered at Tehshil offices have been made completely online, people having no internet access at home or lacking digital literacy are visiting Revenue Offices or Mo Seva Kendras for assistance. In view of the pandemic situation, public access to revenue offices has been curtailed.

“However, to provide revenue services to citizens during the pandemic, aTehshil office in Ganjam has started an innovative way of delivering services through Rajaswa Ratha. It is meant for collecting applications and  documents for mutation, certificate services and distribution of RoRs and various certificates at the doorsteps of citizens. This can be considered as a best practice for good governance,” said the department.