Bhubaneswar: BMC urges banks to provide doorstep service

Bhubaneswar: In a bid to ensure the safety of senior citizens amid COVID-19 outbreak, the Bhubaneswar Municipal Corporation (BMC) has urged regional managers of all banks to provide them doorstep service in the city.

The civic body also requested the managers to send staffers to personally visit the elderly customers to orient them about mobile/internet banking methods and attend to their personal banking issues.

“There must be sufficient avenues available with you like net banking/mobile banking etc. using which the unnecessary movements of elderly citizens can be avoided. Further, elderly customers’ banking needs can be managed by the personal intervention of a bank executive on one-to-one basis. It is learnt that some of the banks are also practising it at present. However the same needs to be replicated in all banks of Bhubaneswar,” the BMC said in a letter to the managers.