Odisha Cabinet gives nod to ‘Ama Hospital’ scheme

Bhubaneswar: Odisha Government has been striving towards improving healthcare services with special emphasis on the quality of healthcare. Focus is given on obtaining patient feedback through Mo Sarkar, in order to take the required action for providing patient-centered care.

In view of the above, the Government today introduced ‘Ama Hospital’ – A transformation initiative under 5T to make healthcare more patient-centric and to focus more on investing in interventions contributing towards ease of living by the patients and the family members coming to public health facilities.

Under this initiative, the State government is making all efforts to transform all Public Health Facilities at DHH, SDH, CHC, and PHC levels in a phased manner to be oriented towards patient comfort and care.

Increased allocation of resources is made to address the critical gaps related to HR and Infrastructure. This initiative is part of the Government’s 5T charter to transform and strengthen public health facilities across the State.

‘Ama Hospital’ – A transformation initiative under 5T aims at strengthening Public Health Infrastructure to promote improved standards of care and well-being of the patient, improve basic amenities required for patients and their attendants, and create a conducive environment for bringing positive patient experience.

The major components include:

1. Improved patient waiting area with all basic patient amenities.
2. Help Desk with maps for enhanced patient support in terms of guiding patients and attendants to access the services.
3. More Drug Distribution Counters for quick dispensing of Drugs.
4. Hygienic toilet Facilities for better patient experience.
5. Paved internal roads with sheds for quick links within various Departments.
6. Attendant rest shed for stay at the facility during hospitalisation of patients.
7. Uniform branding, signages, and prototypes within the Building and Campus for easy navigation within the facility.
8. Digital Display Boards for improved public awareness.
9. Regulation of vehicle movement and provision of Parking shed.
10. Queue management and patient calling system to reduce overcrowding in service areas.
11. Online registration system for better patient management.
12. Laboratory reports on the Phone to avoid multiple visits to hospitals.
13. Mission Shakti Cafe within the hospital premises for easy access to refreshment requirements.
14. Aahaar Kendra for providing quality foods at subsidised rates.
15. Uniform entrance gates for better visibility.

This initiative will be implemented across all facilities (1,858) in the State (DHH, SDH, CHC / UCHC, PHC / UPHC level) in a phased manner during a period of five years. In the first year, 149 public health facilities are being strengthened.

A sum of Rs 3,388.73 crore has been provisioned for a period of five years from 2023-24 to 2027-28 for the Scheme.

Keeping the motto of ‘Every Life is Precious’ as the guiding principle, State-funded ‘Ama Hospital’ – A transformation initiative under 5T envisages ensuring patient-friendly healthcare services with dignity to every single person who visits public health facilities.